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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Advantech products

Servers and workstations, data acquisition and processing devices, multiport serial interface controllers, network equipment, programmers
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  • Embedded computers Advantech
    Embedded computers
    UNO-1000, UNO-2000, UNO-3000, etc.
  • Panel computers Advantech
    Panel computers
    PPC-3000, PPC-4000, PPC-6000, etc.
  • Controllers Advantech
    Controllers
    APAX-5070, ADAM-3600, etc.
  • Control devices Advantech
    Control devices
    PCL-833, PCM-3240, PCI-1243U, etc.
  • Chassis and housings Advantech
    Chassis and housings
    APC, IPC, etc.
  • Motherboards Advantech
    Motherboards
    AIMB-700, AIMB-500, AIMB-200, etc.
  • Single-board computers Advantech
    Single-board computers
    PCM-3000, PCI-7000, PCA-6000, etc.
  • Boards Advantech
    Boards
    PCL-726, DVP, ADAM-3900, etc.
  • Devices for Ethernet networks Advantech
    Devices for Ethernet networks
    EKI-2525, EKI-2526, EKI-2528, etc.
  • Communication boards Advantech
    Communication boards
    PCM-3600, PCI-1600, PCL-841, etc.
  • Stations and modular PCs Advantech
    Stations and modular PCs
    AWS-8129H, MIC-3000, etc.
  • Mobile and panel PCs Advantech
    Mobile and panel PCs
    PWS-770, PWS-440, TPC, etc.
  • Monitors and panels Advantech
    Monitors and panels
    FPM-3000, FPM-5000, FPM-2000, etc.
  • Input/Output modules Advantech
    Input/Output modules
    ADAM-3000, ADAM-4000, DMU, etc.

NEW TECHNOLOGIES GROUP

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